Privacy Policy

This Privacy Policy explains how Olum LLC (“Olum,” “we,” “us,” or “our”) collects, uses, and protects information when you visit olumllc.com, interact with our website, or engage our services. Olum LLC is a New Mexico-registered limited liability company that provides website design and digital marketing services to businesses worldwide.

By using our website or services, you agree to the practices described in this Policy. If you do not agree, please do not use our website or services.

We collect information in three categories.

Information you provide directly. When you submit our contact form, sign up for a plan, or correspond with us, you provide information such as your name, email address, phone number, business name, country, industry, current website, and any details you include in your message.

Information collected automatically. When you visit our website, we automatically collect technical information including your IP address, browser type, device type, operating system, referring URL, pages viewed, and the date and time of your visit. We collect this information using standard web technologies including cookies and server logs.

Information from third parties. We may receive information from service providers we engage to deliver our services, such as analytics platforms, payment processors, and email delivery services.

We use the information we collect to operate our business, deliver our services, and meet our legal obligations. Specifically, we use your information to:

• Respond to your inquiries and fulfill your requests
• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send service notifications and account updates
• Send marketing communications you have opted into, which you can opt out of at any time
• Analyze website performance and user behavior
• Detect, prevent, and address fraud and abuse
• Comply with legal obligations and enforce our rights

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

We use cookies and similar technologies on our website. Cookies are small text files stored on your device. They help us understand how visitors use our site, remember your preferences, and improve the user experience.

We use both first-party cookies (set by olumllc.com) and third-party cookies (set by service providers such as Google Analytics). You can control cookies through your browser settings. Disabling cookies may affect website functionality.

We do not respond to “Do Not Track” signals at this time. We will update this Policy when industry standards for handling such signals become clearer.

We use third-party service providers to deliver our services. These include website hosting, email delivery, analytics, payment processing, and customer support tools. We share only the information necessary for these providers to perform their functions, and we require them to maintain appropriate confidentiality and security standards.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

We may share your information in the following circumstances:

• With service providers acting on our behalf
• With your consent or at your direction
• To comply with legal obligations, court orders, or valid requests from public authorities
• To enforce our Terms of Service or other agreements
• To protect the rights, property, or safety of Olum, our customers, or others
• In connection with a business transfer such as a merger, acquisition, or sale of assets, in which case we will provide notice before your information is transferred

You have rights regarding your personal information that vary by jurisdiction.

For visitors from the European Union and United Kingdom (GDPR). You have the right to access your personal data, correct inaccurate data, request deletion, restrict or object to processing, port your data to another provider, and withdraw consent at any time. You also have the right to lodge a complaint with your local data protection supervisory authority.

For California residents (CCPA and CPRA). You have the right to know what personal information we collect and how we use it, request deletion of your personal information, correct inaccurate information, opt out of the sale or sharing of personal information (we do not sell personal information), and not be discriminated against for exercising your rights.

To exercise any of these rights, contact us at Hammad@olumllc.com. We will respond within 30 days. We may need to verify your identity before processing certain requests.

Olum LLC operates globally. Your information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States and Pakistan. We take appropriate safeguards to ensure your information is protected in accordance with this Policy and applicable law, including standard contractual clauses where required.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

We implement appropriate technical and organizational measures to protect your information, including encryption in transit, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, contact us at Hammad@olumllc.com and we will delete it.

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Policy on this page and update the “Last updated” date. Material changes will be communicated through our website or by email where appropriate.

For questions about this Policy or to exercise your rights, contact us at: